Access to Internal Plumbing

• The main panel to remove is the lower panel, located on the left side of the Serial Number sticker.  
• For older units without access, please contact us.

Remove the Art Panel

1. Fit suction cups near the top corner of the art panel.
2. Apply a quick pull to release the panel from its frame.

Replace the Art Panel

1. Insert the Panel:  Place one side of the panel into the frame.  
2. Secure the Lower Corner:  Push the lower corner on the opposite side into the frame.  
3. Position the Panel:  Gently bump the panel about halfway into the frame. *
4. Insert the Top Corner: Place the top corner into the frame, holding it steady with one hand.  
5. Secure the Panel: Bump the remaining portion of the panel into place. 

Art Panel Removal 

1. Identify the Panel: The main panel to remove is the lower panel, located on the left side of the Serial Number sticker. For units with a fountain, the panel will be beneath the fountain or the lower of two fountains.   
2. Remove the Panel: Refer to Remove and Replace art panels for instructions.  
3. Inspect for Spiders: Check the unit for any spiders or pests before proceeding. 

Replace the Filter 

1. Water Supply: Turn off and release any pressure via an outlet. 
2. Remove the Filter: Twist the filter to detach it from the filter head.  
3. Check the Strainer (if present): Remove the cap, inspect for any buildup, and clean if necessary. Securely replace the cap.  
4. Install the New Filter: Twist into place. 
5. Water Supply: Turn on and check for any leaks 
6. Flush the Filter: and recheck for any leaks.  

Refit the Art Panel  

1. Refer to Remove and Replace art panels for instructions.  

Final Checks and Cleaning 

1. Check Operation: Ensure everything is functioning properly 
2. Clean the Unit: Regular cleaning helps keep the unit looking its best and encourages use. 
3. Clear Drainage Cage: Check for debris in the drainage cage and clean it out if needed. 

Remove Art Panel

1. Identify the Panel: The main panel to remove is the lower panel, located on the left side of the Serial Number sticker.  For units with a fountain, the panel will be beneath the fountain or the lower of two fountains.   
2. Remove the Panel: Attach suction cups near top corner of art panel and pull quickly to release the panel from the frame.  
3. Inspect for spiders: Check unit for any spiders or pests before proceeding. 

Read the Meter 

1. Lift the Meter Dial Cover: Locate and open the cover to access the meter dial.  
2. Read the Meter: Black and white dials indicate kilolitres. The layout may vary, but kilolitres will be prominently displayed but separate from lower values. 
3. Replace Art panel: Refer to previous instructions.

Tools required: 

• Sponge 
• Bucket  
• Microfibre drying cloth 
• Mild dishwashing liquid 

Hard Water Stains and Metal Parts:  

• CLR Remover 

Cleaning  

1. Prepare Cleaning Solution: Add a small amount of dishwashing liquid to the bucket, and fill with water. 
   Tip – Fill the bucket using the bottle fillers on your unit.  
2. Wash the Unit: Use the sponge to wash down the unit, drainage cage plates, and dog bowl.  
3. Rinse Thoroughly: Rinse the cleaned areas with fresh water.  
4. Dry the Surface: Use a microfibre cloth to dry the unit, leaving it streak-free and shiny.  

Hard Water Stains

1. For metal parts, CLR remover can be applied to address hard water stains. 
2. Avoid contact with art panels. If contact occurs, rinse immediately with clean water to prevent damage.