Warranty

At Civiq, quality is key.

Our products are designed and manufactured to deliver a great user experience.

We create safe, smart, and effective products through intelligent and robust design, meticulous attention to materials selection, the application of tried and tested technologies, and quality manufacturing processes.

Generous warranties and guarantees back all our products.

Aquafil by Civiq Product Warranty:

Civiq will provide you (“the Customer”) a two year warranty for Aquafil Bottle Refill Stations & Drinking Fountains (“the Product”) from the date Civiq supplies the Product to the Customer.

Civiq will provide you (“the Customer”) a further eight year warranty period covering the structural integrity of stainless-steel components of the Product (“Stainless Steel Components”). Terms and conditions apply.

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Civiq Elkay Product Warranty:

The Manufacturer warrants every cooler, bottle filling station, packaged water chiller, fountain, and accessory to be free from defects in materials and workmanship under normal use for one (1) year from date of install or eighteen (18) months from date of shipment from factory, whichever occurs first.

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Civiq Cycla Bike Repair Product Warranty:

Civiq will provide you (“the Customer”) a one year warranty period for the pump, parts and gaskets, and a six month warranty on the hose and pump.

Head for The Dero Air Kit Prime and Air Kit 4 (“the Product”) from the date Civiq supplies the Product to the Customer.

In conjunction with the before mentioned, the following will also be provided by Civiq:

  1. A one year warranty for all products consisting of TGIC powder coat or stainless-steel finishes, for a period of two years for PVC rubber dip over galvanised finishes, and for a period of five years on products consisting of a galvanised finish. Terms and conditions apply.
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Civiq Noticeboard Product Warranty:

Civiq will provide you (“the Customer”) a 12 month warranty for FlexiDisplay Tufflok product ranges (“the Product”) from the date Civiq supplies the Product to the Customer. Terms and conditions apply.

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